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Frequently Asked Questions

Frequently Asked Questions

What is Divot Tool?

Divot Tool is a brand that offers high-quality golf accessories, including divot repair tools, ball markers, and related golfing gear. Our products are designed to help golfers perform at their best while adding style and durability to their equipment.

What categories do you offer?

We offer a range of golf-related products and accessories, including divot repair tools, ball markers, headcovers, practice aids, and other golf accessories designed to enhance your game.

How can I place an order?

To place an order, browse our catalog, add items to your cart, and proceed to checkout. You can pay securely using major credit cards, PayPal, or other supported payment methods. You will receive an order confirmation via email after the purchase.

Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping rates and delivery times vary by destination. During checkout, you can view the available options for your location.

What is your return policy?

We accept returns within 30 days of delivery for unused and resalable items in their original packaging. Some items may be eligible for exchange or store credit. Please review our full return policy on the Returns page or contact our support team for assistance.

How can I track my order?

After your order ships, you will receive a tracking number by email. You can use this number on the carrier's website to monitor the shipment status.

Do you offer custom or branded products?

We offer customization options for certain products, including branding for teams, events, or corporate gifts. Availability varies by item. Please contact our team with your requirements for a personalized quote.

What payment methods are accepted?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

How can I contact customer support?

You can reach our support team via the Contact page on our website, email us at support@divot-tool.com, or call our customer service line during business hours. We aim to respond within 1–2 business days.

Are there bulk purchase or wholesale options?

Yes, we offer bulk purchasing and wholesale options for clubs, events, and retailers. Please submit a wholesale inquiry through our Wholesale page or contact our sales team for a custom quote.

How do I care for and maintain my divot tools?

Most divot tools are made of durable metals or composites. Cleaning with mild soap and water and drying thoroughly helps maintain appearance and functionality. Avoid harsh chemicals and store in a dry place when not in use.

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